I can only say great things about this place. Very clean and staff is very professional! Prices are great and the most relaxing massage I ever had!!
To the owner of Union Square Foot Body Massage,
Thank you for your response to my review, as it appears that you have addressed some of my concerns. I would like to point out two things that may not have been conveyed to you properly from the employees that I mentioned in my review. Firstly, I had tipped the masseuse in cash as I approached the front desk before even paying my bill, so there couldn’t have been an issue or misunderstanding with trying to leave the tip on a credit card. Secondly, when I asked the man at the front desk if credit cards were accepted to pay my bill, he didn’t answer me, he just pointed to the ATM, so I took that as a no, and if I didn’t have cash on me, I would have to get cash from the ATM.
It’s well designed and decorated. I love this place. I felt comfortable staying here!
When I arrived for my appointment, I was taken directly to a room by a very nice lady at the front desk, and the room was clean. There isn’t a door, but a curtain, and the walls don’t go all the way to the ceiling, so anything outside of the room can be heard. There is soft music playing overhead, but I was the only customer in the facility, so I know the voices I heard were from other employees talking to each other, which was very distracting. Up until, what felt like a confrontation with me about the amount of the tip at the end when I was getting ready to leave, I was thinking of returning to try a reflexology session. That isn’t going to happen, and I can’t and won’t recommend Union Square Foot and Body Works to anyone. Maybe management needs to inform the employees to be more gracious and accept the gratuity that is given in a more respectful manner. Also, when I went to pay with my credit card (which they say that they accept on their website) I was pointed to the ATM that they have in the front waiting area. I guess that they don’t accept credit cards, only cash.
Be advised about their tipping policy before you go! The massage was good, not excellent. I’ve had better and I’ve had worse, but evidently my 20% tip wasn’t good enough. The masseuse seemed very upset by the amount I gave her, and kept pointing to a sign on the wall (which I didn’t see until after I had given her the tip) of what I guess the establishment deems what an appropriate tip should be, which is over 20%. Even if I saw the sign before the session started, it wouldn’t have made a difference, as I tip based on my own personal experience, not by a sign on the wall.
As I lay face down on the table I couldn't shake the feeling I was bein watched. I looked up to see someone standing in the room. So much for a relaxing massage. I was then told she was training. Wth that's what massage school is for and I should have been asked first. The massage felt nice but I couldn't relax at all. Waist of my time and money
Went here for the first time , so pleasantly surprised ! It's peaceful, relaxing and immaculate. The owner Jane greeted me and took me right in since I had an appointment. The massage was amazing. I paid for an hour massage but they don't even count the time , it was longer than an hour and since I was so relaxed she let me stay additional time without extra charges ! I needed one from working and standing on my feet all day , this is a treat once a week for me . Next time I will bring all my girlfriends for a spa day . I can't wait to come back again next week . You leave feeling so relaxed and refreshed ! The prices are so reasonable I've checked around this is much more affordable and so much better in comparison to other places in the area . Give it a try you'll love it !
This is an update from my initial review in regards to the "response from the owner" that had been sent.
Union Square Foot Body Massage is a US Spa based in Red Bank, New Jersey. Union Square Foot Body Massage is located at 488 NJ-35, Red Bank, NJ 07701, USA.
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