Highly recommended.
Decent services but the person who took care of my problem was very rude.
I have an old temperamental Audi TT that developed a weird electrical fault and unrelated check engine light.
I set my appointment to have my vehicle front end aligned and dropped it off at 7:00am at 2:00pm they called me and said i needed new tie rods so they can di alignment at a cost of over $300.00 and i said forget it so i went to pick up my truck and then they wanted $50.00 for looking at it. I will warn everyone to stay away, they just want to rip you off. Took it to another place and they said there is nothing wrong with tie rods and then aligned it for $65.00 and it drives fine.
Shopped Mayo estimate on breaks: Price from a quality competitor was 1/3 the price. In fact Mayo's services fee was more than my entire break job.
Spoke to Joe at the front office, used them for a pre purchase inspection for a used BMW. Price was reasonable, they were friendly and responsive. Service checked to make sure everything worked and no structural or mechanical issues. Wished they did a little more in terms of checking expensive, easy to view items, ie remaining brake life, etc., but not part of the service, my fault for not asking but felt it should have been included. End result was $1,500 brake/rotor repair from another center, but could have used the brake information to negotiate a better price from the seller of the car. I will not be coming back or referring them.
It took a few hours labor (not cheap but reasonable) and minimal parts to fix two tricky problems.
Not only did (Joe? - sorry forgot the managers name), actually write down the symptoms I described, they were printed on the work order I got back too. I don't think anyone has ever actually listened like that before.
Grossly overcharged and mid diagnosed brakes - rude. I questioned the charges and owner got indignant which to me is an indication that this goes on frequently. Arrogance looses my biz.
Was a loyal customer. No mas.
I was extremely impressed with the process from end to end.
Then as the work progressed through the day they called me twice to clearly explain what diagnostics were being performed and what the status was.
Mayo Auto Services Inc is a US Car Repair based in Red Bank, New Jersey. Mayo Auto Services Inc is located at 165 Monmouth St, Red Bank, NJ 07701, USA.
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